Asyntai
AI answers for your team and your customers
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Installationen2
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EntwicklerAsyntai
Beschreibungen
Asyntai adds an AI assistant to your Bitrix24. One bot serves two audiences.
Your employees ask it questions in Bitrix24 Chat, in a direct message or a group chat. Your customers reach the same bot through an Open Channel, where it answers the repetitive questions before they ever reach the queue.
Every answer comes from your own content: your website, your uploaded documents and your help centre articles. Nothing is installed on a server of yours.
What it does
Answers team questions instantly, around the clock, inside Bitrix24 Chat.
Answers customers in an Open Channel, so your operators keep their time for the requests that need a person.
Replies in 36 languages, detected from the message.
Keeps the context of each chat, so follow-up questions are understood.
How to set it up
Install the app. Sign in to Asyntai on the setup page and choose the website the bot answers from. That is the whole setup, and it is done once.
To let the bot answer customers as well, open Contact Center, edit an Open Channel and set Asyntai as the bot that answers first.
Answers are generated by AI. They can sometimes be inaccurate or incomplete and should be checked before you rely on them.
Asyntai is free to start.
Documentation: https://asyntai.com/documentation/integrations/bitrix24/
Your employees ask it questions in Bitrix24 Chat, in a direct message or a group chat. Your customers reach the same bot through an Open Channel, where it answers the repetitive questions before they ever reach the queue.
Every answer comes from your own content: your website, your uploaded documents and your help centre articles. Nothing is installed on a server of yours.
What it does
Answers team questions instantly, around the clock, inside Bitrix24 Chat.
Answers customers in an Open Channel, so your operators keep their time for the requests that need a person.
Replies in 36 languages, detected from the message.
Keeps the context of each chat, so follow-up questions are understood.
How to set it up
Install the app. Sign in to Asyntai on the setup page and choose the website the bot answers from. That is the whole setup, and it is done once.
To let the bot answer customers as well, open Contact Center, edit an Open Channel and set Asyntai as the bot that answers first.
Answers are generated by AI. They can sometimes be inaccurate or incomplete and should be checked before you rely on them.
Asyntai is free to start.
Documentation: https://asyntai.com/documentation/integrations/bitrix24/
Zusätzliche Bedingungen
The app is free. An Asyntai account is needed, and the free plan is enough to start. Paid Asyntai plans raise the monthly message allowance.
The allowance is shared across all Asyntai channels, so messages answered in Bitrix24 count against the same monthly total as messages answered on your website.
Technical notes. The bot answers messages addressed to it in Bitrix24 Chat and in Open Channels. It does not read other messages. Answers are generated by AI and can be inaccurate or incomplete.
Vollständig lesen →
The allowance is shared across all Asyntai channels, so messages answered in Bitrix24 count against the same monthly total as messages answered on your website.
Technical notes. The bot answers messages addressed to it in Bitrix24 Chat and in Open Channels. It does not read other messages. Answers are generated by AI and can be inaccurate or incomplete.
