This application allows users to initiate calls from their CRM to the 3CX client for Windows. Additionally, when an incoming call occurs the customer record will pop up in the Bitrix24 CRM and an activity box will also be opened. In a nutshell, this plugin allows: [LIST] [*][B]Click to Call[/B] – Launch calls straight from the CRM application [*][B]Call Pop-ups[/B] – The customer record is brought up automatically [*][B]Call Journals[/B] – All calls are logged as call records in the CRM [/LIST]Installation is extremely easy and consists of these steps: [LIST=1] [*]Deploying the Bitrix24 Integration [*]Configuring the Bitrix24 Plugin [*]Authorization [/LIST]For a more detailed and step by step outline of the procedure check out our short guide: [URL=http://www.3cx.com/docs/bitrix24-crm-integration/]http://www.3cx.com/docs/bitrix24-crm-integration/[/URL] 3CX Technical Support is available via our Support Portal for 3CX Partners (free) or with a 3CX Support package (Extra charge). 3CX Support will assist in configuring SUPPORTED hardware & providers ONLY. Review our [URL=http://www.3cx.com/ordering/procedures/]support procedures[/URL] and [URL=http://www.3cx.com/ordering/pricing/]pricing[/URL].