CallCenter24: Twilio Call Center Solution
Erweitern Sie Ihr Bitrix24-Intranet durch neue Funktionen und Möglichkeiten.
Installieren Sie die einsatzbereiten Apps vom Marketplace.
Say goodbye to complicated telephony systems and hello to seamless communication with CallCenter24, Twilio-powered telephony solution. With our app, CallCenter24, you can easily make inbound and outbound calls directly from Bitrix24, without the need for OnlinePBX, SIP connector or Asterisk.
All you have to do is install CallCenter24, connect it to your Twilio account and start making calls. You can make conference call, transfer calls, host conference calls and even record calls.
Together with our application TwiSMS you may USE ONE NUMBER FOR CALLS AND SMS!CallCenter24 also displays the phone number of incoming calls, so you can easily identify who's calling before you answer. And during outgoing calls, you can choose which phone number you want to use, so you can keep your personal and professional calls separate or call to your clients only from their local numbers.
With CallCenter24, you'll enjoy crystal-clear sound quality and reliable connectivity, so you can stay connected with your team and customers, no matter wh ere you are. Try CallCenter24 today and experience the power of seamless communication.
CallCenter24 offers a cost-effective telephony solution for your business, with a price of only $10 per month per telephony user. With flexible licensing options, you can easily add or remove licenses as your needs change, making it easy to scale your communication system as your business grows. Contact us today to learn more about our pricing and how CallCenter24 can benefit your business.
(Pricing policy of Twilio by region)
Please watch the video below to learn more about Call Center 24 functionality:
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Revolutionize your customer support with Twilio's powerful call center solution, designed to elevate the way you communicate with your clients. Whether you need to handle high volumes of calls or provide personalized assistance, CallCenter24 offers the flexibility, reliability, and scalability your business demands.
We'll respond promptly and provide the support you need to ensure that CallCenter24 is up and running smoothly for your business.
1. To get started with CallCenter24, first install the application fr om the Bitrix24.Market.
2. Once the installation is complete, navigate to the CallCenter settings page wh ere you'll find empty fields for your Account SID, API key SID and API key secret.
3. You'll need to retrieve your Account SID from your Twilio account. Simply log in to your Twilio account and navigate to the main page. You should see your Account SID displayed there.
4. Copy the Account SID and save it in a text file or note-taking app. You'll need this information to configure CallCenter24 in the next steps.
5. If you have any trouble finding your Account SID or need additional assistance with the setup process, please don't hesitate to contact our support team. We're always here to help you get the most out of your telephony solution https://bit.ly/EMCsoftMarketplaceSupport.
6. To retrieve your API key information from Twilio, navigate to the API Keys section. You can find this section by typing "API Key" into the search box at the top right corner of the main page, and then clicking on the matching menu item that appears.
7. Once you're in the API Keys section of your Twilio account, you can create a new API key by clicking on the "Create API key" button.
8. This will generate a new key SID and secret that you can use to configure CallCenter24 for your telephony needs.
9. After you've created your API key, make sure to copy the key SID and secret and save them in a secure location. These credentials are essential for integrating Twilio with CallCenter24 and enabling seamless communication from within Bitrix24.
10. Now that you have retrieved your Account SID, API key SID, and API key secret from your Twilio account, you can enter this information into the CallCenter24 settings page.
11. Simply navigate to the CallCenter24 settings page and enter your generated keys into the corresponding fields. Once you have entered this information, click on the "Install" button to complete the integration process.
12. If you encounter any issues during this process, please feel free to contact our support team for assistance. We're here to help you set up your telephony solution for seamless communication with your team and customers https://bit.ly/EMCsoftMarketplaceSupport
Please watch the video below to see how to install Call Center 24 using a real example: