Braintree Integration

Braintree Integration enables customers to pay Bitrix24 online invoices through the Braintree payment system and updates invoice status after payment.

Why businesses use it

Finance and operations teams lose time when invoice state in the CRM does not match the gateway. Wiring Braintree directly into invoice links closes that gap and gives sales a trustworthy view of cash collection.

Business value

• Fewer “was this paid?” conversations between sales and finance
  
• Sandbox mode for safe end-to-end testing before live charges
  
• Braintree checkout embedded in the invoice payment flow
  
• Automatic CRM updates when Braintree confirms settlement
  

Common use cases

• Send an invoice link and get paid via Braintree.
  
• Test payments in sandbox before going live.
  
• Process invoice payments without leaving Bitrix24.
  

How it works

Enter Merchant ID, Public Key, Private Key, and Merchant Account ID, choose Sandbox or Production, then create an invoice and send the payment link. The invoice status updates after Braintree confirms payment.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

• We can’t connect Braintree in Bitrix24. What should we check first?
  

Verify that you entered all required credentials correctly: **Merchant ID**, **Merchant Account ID**, **Public Key**, and **Private Key** from your Braintree account.

• We want to test safely before charging real customers. Can we do that?
  

Yes. Use a **Braintree sandbox account** to test your full payment flow first. Switch to production credentials only when you are ready for live transactions.

• How do we control whether payments run in test or live mode?
  

In the app settings, choose **Transaction processing mode**: **Test** for sandbox or **Live** for production. This lets you switch environments without changing your page flow.