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Consultant GPT
AI chatbot for your business: available 24/7, fills out CRM automatically. No templates required, just real-time dialogue
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Bewertung
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Installationen8
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EntwicklerinformUnity
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This AI chatbot for your business is your virtual assistant that conducts live conversations with customers 24/7 and fills out the CRM automatically. A unique solution that not only communicates with customers via messengers using your knowledge base, but also saves data from the dialogs to the Bitrix24 CRM.
For whom:
For companies that want to take customer service to the next level, reduce routine and never lose important leads.
Why is it convenient:
Automation of CRM communications and filling in one tool
The chatbot works 24/7, answering customer questions and collecting data for further work.
Ready to work immediately after installation: it does not require registration in external services.
Simple setup: write the desired prompt, upload the files to the knowledge base and add the bot to the desired Open channel.
Consultant GPT:
Connects to messengers chats: It works with Telegram, WhatsApp, chat widgets on the websites and other means of communications through Bitrix24 Open channels.
Answers according to your knowledge base, using chosen tone: provides answers to questions based on the files you uploaded.
Fills out the CRM: analyzes the dialog and enters the data into the appropriate fields of Bitrix24 leads, deals, contacts and companies.
Invites experts to the chat: it redirects the conversation to a specific employee or department when detects the keywords.
Transparent pricing: no hidden fees or subscription fees. Payment is only for processed messages and storing files in the knowledge base.
CASE STUDIES IN DIFFERENT FIELDS:
1. Online shopping and retail
Automated consultation: The bot answers questions about shipping, refund, payment, and warranty conditions.
24/7 support: instant answers to frequently asked questions without waiting for an agent to respond.
- Answers to frequently asked questions: The bot advises on the training programs, admission conditions, and certificates.
Quick Course Orientation: helps students and applicants choose the appropriate program.
Training and answers to frequently asked questions from your employees: The bot in Bitrix24 acts as a virtual assistant available for personal communication.
Employees can quickly get answers to questions through a chat with the bot, which helps HR and sales agents. This is especially true for companies with high staff turnover or seasonal work patterns.
First touch: the bot records the client's request (purchase, rent), clarifies important parameters.
Property information: tells you about the available options, the terms of the deals and the necessary documents.
Informing patients: the bot answers questions about doctors' schedules, preparation for procedures, insurance, and package of documents.
Appointment for consultation: specifies the preferred time of appointment.
Filtering customer requests: based on your legal base, generates a detailed response, thereby unloading first-line agents.
Providing background information: clarifies legal norms, helps with primary information on standard issues.
To get started, you will need a valid Bitrix24 license (cloud or on-premise version), as well as Units for sending messages by the AI bot.
Units are the internal currency of Informunity. When you install the Consultant GPT app, you receive a welcome bonus of 200 units, and you can immediately start working with the chatbot.
Units are deducted from the app's balance. Charged for:
Messages: every message sent or received in the chatbot dialogue is taken into account, the cost of 1 message is on average 1.5 units.
Stored files, i.e. the knowledge base, are also charged: 1 file — 1 unit per day.
You can top up your balance using the link. Available packages:
5,000 units - 50 USD
10,000 units - 100 USD
Read the rules for using units in the Regulations on Virtual Points.
